I help you build reliable, secure, and scalable software infrastructure and operations so that your clients get the quality service they deserve, your business achieves the growth it aspires to, and your team gets the sleep they need!
Just like a catalyst temporarily joins a chemical reaction to enable it, I join your organization to help transform your software to a highly-reliable product, both on the structural and technical level.
Whether you are:
I am here to help!
During my tenure as a Staff Site Reliability Engineer at Shopify—scaling systems to upwards of 80M RPM and managing hundreds of incidents—I learned that reliability is not something you attribute to an individual component, but to the system as a whole.
When I analyze systems, I look at them holistically: code, infrastructure, operations, user interactions, structural hierarchies… and provide insight that gives you the best ROI. My focus is problem solving, not pushing one technology or another. I could help you devise an AI-powered solution in one context, and revert to manual human operations in another.
I leverage a wide, industry-proven skillset to analyze and develop different aspects of your software operations:
Non-profits, charities, and social enterprises: please reach out for discount rates
CA$200 per hour
Best for: all client profiles
I pair with engineers, managers, or leadership on a live call to discuss problems, review infrastructure, analyze incidents, etc. I can help you make decisions, introduce you to tools and techniques, and spot potential gaps in your design.
CA$2,150 whole-day workshop
Best for: early to mid-stage startups
I introduce your entire team to software reliability fundamentals: strategy, design and operations, as well as effective incident response and retrospective, through an interactive hands-on workshop.
CA$18,000 for two weeks
Best for: mid-stage startups
I join your organization for a two-week sprint by the end of which you will have a gauge that helps you understand, measure, and monitor the health of your critical user journeys.
Priced depending on work
Best for: organizations ready for deep transformation (mid-stage and beyond)
I join your organization for a specified amount of time to accelerate your transformation towards high reliability in infrastructure, operations, and culture.
I do not withhold knowledge, and I share my prices as early as possible.
I only choose billing models that guarantee that I am providing value with the work I do.
My goal is to help you transform. If you become dependent on me, then I have failed you.
I do not prioritize managers over employees, nor shareholders over users. I only contribute in a way that would help everyone flourish.
I only work with value-aligned organizations, ideally ones with an Incorruptible governance scheme.
Abdulrahman Alhamali is a Site Reliability Engineering consultant who served for 4 years as a staff Site Reliability Engineer at Shopify, the Canadian e-commerce giant, where he helped design and test software that scales up to 80 million requests per minute with an error rate below 0.05%. Abdulrahman has also led incident response for 100s of high-stake incidents, and mentored dozens of engineers towards career growth.
Before Shopify, Abdulrahman graduated with high distinction from the American University of Beirut then amassed over a decade of software engineering experience across various fields: Web, Mobile, DevOps, and Observability, working in companies ranging from early-stage startups to mature industry leaders. Currently, he is the Head Mentor of the 5% Tech Mentorship Program, a program that aims to upskill Syrian developers with the goal of bringing more opportunities and improving the quality of software offerings in Syria.
Outside of work, Abdulrahman loves cooking, cats, muay thai, philosophy, and playing the Oud.
Let’s start your reliability transformation together. Book a 15-minute call or email me to determine if my services are right for you.
